Frequently Asked Questions About Our Moving Services
When planning a domestic move within the United States, it’s natural to have questions about the process, costs, and what to expect. At Sim`s Moving Company, founded in 2005 by Gabriel Campbell, we’ve been assisting families and businesses with seamless relocations for years. To help you prepare, we’ve compiled this list of common inquiries, organized by theme. If your question isn’t covered, feel free to contact our team for personalized advice. Our goal is to make your move as stress-free as possible.
About Our Company and Services
We provide a full range of domestic relocation services within the US, including local and long-distance moves, packing and unpacking, storage solutions, and specialty item handling like pianos or antiques. Whether it’s a residential or commercial move, we customize our services to fit your needs.
Sim`s Moving Company was founded in 2005 by Gabriel Campbell and has grown into a trusted name in US relocations. We stand out with our commitment to customer satisfaction, eco-friendly practices, and a team of certified professionals who prioritize safety and efficiency.
Yes, we handle moves across all 50 states, with a focus on interstate and intrastate relocations. Our network ensures timely and reliable service no matter the distance.
Booking and Pricing
You can request a free, no-obligation quote via our website, phone, or email. We’ll conduct a virtual or in-home survey to assess your inventory and provide an accurate estimate based on distance, volume, and services required.
We offer both binding and non-binding estimates. Binding quotes lock in the price based on the initial survey, while non-binding ones may adjust if the actual shipment differs. We always aim for transparency to avoid surprises.
Pricing depends on distance, weight or volume of items, packing services, special handling needs, and timing (e.g., peak seasons like summer may cost more). Additional fees could apply for stairs, elevators, or long carries.
We recommend booking 4-8 weeks ahead, especially during busy periods. Early reservations help secure your preferred dates and may qualify you for discounts.
Packing and Preparation
Yes, we offer professional packing services using high-quality materials like boxes, bubble wrap, and tape. You can also purchase supplies from us if you prefer to pack yourself. Our team can handle fragile or valuable items with care.
For safety and legal reasons, we cannot move hazardous materials (e.g., flammables, explosives), perishables (e.g., food, plants), or valuables (e.g., cash, jewelry). Refer to our policy on non-transportable items for a full list, and plan to carry or dispose of these accordingly.
Clear pathways, protect floors if needed, and ensure easy access to parking for our trucks. Disconnect appliances, drain fluids from equipment, and label boxes clearly with room destinations.
Absolutely, but we recommend using sturdy boxes and proper cushioning. Note that self-packed items may have limited liability coverage unless inspected by our team.
The Moving Process
Our crew arrives on time to load your items securely. We’ll inventory everything, protect furniture, and transport to your new location. For long-distance moves, delivery timelines vary but are typically 1-14 days depending on distance.
We use trained professionals, secure wrapping, and modern equipment. All moves comply with FMCSA regulations, and we offer tracking for long-haul shipments.
Safety comes first—we may reschedule if conditions are hazardous. We’ll communicate promptly and work with you to minimize delays.
Yes, we provide short- and long-term secure, climate-controlled storage. Rates are based on space and duration, and items remain insured under our policies.
Insurance and Liability
Standard coverage is Released Value Protection at $0.60 per pound per item. For more comprehensive protection, upgrade to Full Value Coverage, which repairs or replaces damaged items (deductibles apply).
Inspect items upon delivery and note any issues on the inventory form. Submit claims within 9 months with photos and details—we process them efficiently per federal guidelines.
We strive for on-time delivery, but unforeseen events like traffic or weather aren’t covered. Lost items fall under our valuation options; we recommend declaring high-value goods upfront.
Post-Move Support
Our unpacking services are available as an add-on. We can set up rooms, assemble furniture, and remove debris to get you settled quickly.
We provide a checklist for notifying the USPS, DMV, banks, and utilities. Start the process 2 weeks before your move to avoid interruptions.
Yes, we value your input! Share your experience on our website, Google, or Yelp to help us improve and assist future clients.